NASES started issuing mandate certificates remotely

Remote issuance will allow SNCA clients to issue a mandate certificate for an approved chip card remotely. Until now, when issuing a certificate, it was necessary for the applicant to come personally to the workplace in Bratislava, or handle the application process through one of the notary offices. A personal visit to the workplace was primarily a burden for the applicant himself, as it was necessary to travel outside his workplace and often even outside the district or region. Remote issuance of mandated certificates will provide a convenient solution accessible directly from the certificate holder's workplace or home.

A personal visit was necessary mainly to verify the applicant's identity. Currently, however, most citizens have an electronic ID card with a chip that will help replace the personal identification of the certificate holder and thus streamline the entire process.

Note: Mandate certificates can still be issued directly through NASES at the premises of the Registration Authority (Tower 115, Pribinova 25, 811 09 Bratislava) and through any notary public. For more information, do not hesitate to contact our colleagues at snca@nases.gov.sk or follow the instructions for applying for a mandate certificate.

The new option for submitting a request for the issuance of a mandate certificate remotely, thanks to an efficient solution, removes all the complications associated with traveling and a personal visit to the workplace. The holder fills out the registration via the registration portal and all data is automatically downloaded from the holder's ID card directly to the SNCA portal, where the preparation for remote client verification and certificate issuance is then carried out. In the meantime, the Statutory Auditor will send the Request for Mandate Certificate.

After receiving the application and registration, a check is carried out by SNCA staff and the holder of the certificate is assigned a chip card with a unique serial number. If the holder already owns the required chip card, its serial number will be verified during registration. The new chip card will be sent to the holder to the correspondence address he chose during registration and the security codes will be sent to his electronic inbox (as a notification). The identity of the device is subsequently verified again when issuing the mandate certificate itself. After this process, the possibility of remote certificate issuance will be approved, and the holder will be informed about this by e-mail notification.

If the self-service portal's certificate issuance process successfully verifies the identity of the holder and the smart card, the automated issuance of the certificate is enabled, which is issued to the holder's approved smart card. When using the portal for remote issuance, the client will be prompted to sign the related documentation, which will then be automatically delivered to the holder's e-mail box (as a notification) and to the NASES e-mail box for registration. The portal guides the holder through the entire process until the successful issuance of the chip card certificate. After the certificate is issued, the holder can immediately start signing it.